Why your brand marketing isn’t working (and how to fix it!)
If you’ve ever felt frustrated about your marketing efforts, you’re not alone. I hear variations of these statements all the time.
"I posted on LinkedIn last week and didn't get a single lead. Brand marketing doesn't work."
"We ran Facebook ads for a month and only got a few enquiries. We're going back to direct mail."
"I published three articles on our website and the phone hasn't rung once. Content marketing is a waste of time."
Sound familiar? If you're a business owner or marketing professional, you've probably heard (or thought) some variation of these statements. The problem isn't that brand marketing doesn't work, it's that most people fundamentally misunderstand how it's supposed to work.
The Marketing Funnel: Why One Post Won't Change Your Business
Brand marketing isn't a vending machine where you insert content and leads immediately drop out. It's the foundation of a marketing funnel that works like this:
Awareness → Interest → Consideration → Intent → Purchase → Loyalty
When someone sees your LinkedIn post, Facebook ad, or website article for the first time, they're at the very top of this funnel. They might not even know they have a problem you can solve yet, let alone be ready to buy from you.
Your brand marketing's job at this stage isn't to generate leads—it's to plant seeds. To make potential customers aware you exist, what you stand for, and how you might be able to help them in the future.
The Rule of Seven (And Why It Matters)
Marketing folklore talks about the "Rule of Seven"—the idea that a prospect needs to see your brand seven times before they'll buy from you. In today's noisy digital world, that number is likely much higher.
Think about your own buying behavior. You probably saw a brand multiple times across different platforms, read reviews, compared options, and visited their website several times before making a purchase. Your customers go through exactly the same process.
Building Brand Familiarity and Trust
Every piece of brand marketing content serves multiple purposes: it builds familiarity, demonstrates expertise, creates emotional connections, and provides social proof. That LinkedIn post might not generate leads immediately, but it helps ensure that when someone does need your services, your name comes to mind first.
Measuring What Matters (And Being Creative)
Instead of expecting immediate leads from every piece of content, track metrics that matter for brand building:
Reach and impressions (how many people are seeing your content)
Engagement rates (how many people are interacting with your brand)
Follower growth (how many people want to hear from you regularly)
Website traffic (how many people are curious enough to learn more)
But here's the key: successful brand marketing isn't about producing the same content repeatedly. You need to be creative and find different ways to engage your target audience. Mix up your content formats—videos, infographics, polls, behind-the-scenes posts, case studies, industry insights, and interactive content. Each format attracts different types of people and reinforces your message in unique ways.
The brands that truly stand out are those that surprise and delight their audience with varied, creative approaches while maintaining a consistent core message.
Real Results Take Time
I recently worked with a client on their LinkedIn strategy, and within two weeks they saw a 40% uplift in followers on their company page. Those followers represent potential future customers now in their marketing funnel, not immediate sales, but valuable brand awareness that compounds over time.
Making Brand Marketing Work
Brand marketing works when you understand it's an investment in future sales, not a quick fix for today's revenue targets. Every post, article, and piece of content moves potential customers closer to choosing you when they're ready to buy.
Want to turn your brand marketing from guesswork into a structured, results-driven approach? Contact us now.
Michelle Frazer
Senior brand, marketing and digital strategist with more than 25 years B2B and B2C experience across a broad range of industries.